Voucher information: You can show your voucher on your smartphone (But if you’d rather print a copy – that’s fine too!)

Always keep a photo ID handy for security checks.

Please reach meeting point 15 minutes prior to the departure time.

Each bike has an easy-to-use luggage rack, perfect for small bags or extra layers. Larger bags can be locked up in our local partner's shop during the tour.

All guests must be able to ride a bicycle on their own (unless on children’s attachments)

Double trailers for toddlers, tag-a-long attachments or kid’s seats for young children available at the children’s rate.

No guest under 18 will be given a bike without an adult over 18 present.

Please bring one government-issued photo ID to be retained as a deposit for all rentals and a credit card to be kept on file for the security of the bikes.

Berlin Highlights Bike Tour & Berlin City Bike Tour: We’re happy to offer free changes and 100% refund up to 24 hours before tour departure. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply. Private Berlin Highlights Bike Tour: Private Tours must be cancelled or rebooked at least 7 days in advance of the activity start time. Failure to cancel a reservation at least 7 days prior to scheduled departure may result in forfeited travel funds. Reschedulings are subject to availability.