Voucher information: You can show your voucher on your smartphone (But if you’d rather print a copy – that’s fine too!)

Always keep a photo ID handy for security checks.

All guests must be able to ride a bicycle on their own (unless on attachments)

Double trailers for toddlers, tag-a-long attachments or kid’s seats for young children available at the children’s rate.

No guest under 18 will be given a bike without an adult over 18 present.

Please bring one government-issued photo ID to be retained as a deposit for all rentals and a credit card to be kept on file for the security of the bikes.

For E-Bike upgrades, riders must be at least 14 years old.

Gardens & Palaces of Potsdam Bike Tour: We’re happy to offer free changes and 100% refund up to 24 hours before tour departure. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply. Private Gardens & Palaces of Potsdam Bike Tour: Private Tours must be cancelled or rebooked at least 7 days in advance of the activity start time. Failure to cancel a reservation at least 7 days prior to scheduled departure may result in forfeited travel funds. Reschedulings are subject to availability.